Transportation Overview

Transportation Overview

In accordance with Chancellor’s Regulation A-801 (see below for regulation with translations) , the DOE

The front and side of a school busIn accordance with Chancellor’s Regulation A-801 (see below for regulation with translations) , the DOE provides transportation to all eligible New York City students in public, charter, and non-public schools. In partnership with the Metropolitan Transit Authority (MTA) and our school age and preschool bus companies, our mission is to ensure safe and reliable transportation to and from school.

See Transportation Rights for what you and your child can expect from DOE transportation services.

You can print out the Transportation Overview for Families, available in Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu.

Get Your Child’s Bus Information

District and charter school parents: Sign up for your NYC Schools Account (NYCSA) to view information on your child’s transportation services and busing information.

Your school can provide you with your child’s student ID.

Non-public school parents: Please contact your school to get information about your child’s bus information.

DOE employees: visit Student Profile for student school and bus information or see Transportation Resources for Schools on the InfoHub for additional information.

Note: Access to the Student Transportation Search page is no longer available.

Why is the Bus Late?

Sometimes buses are delayed because of traffic congestion or mechanical failure. Check our bus delays page to see if your child’s route has been affected.

Types of Transportation Service

Transportation services that are available to families vary by school and by each child’s eligibility for those services. Speak with your school or call us if you have questions about the available options.

  • At minimum, schools will provide student MetroCards to eligible students
  • Schools may also offer school bus service if sufficient students meet busing eligibility criteria
  • Specialized bus service is provided through accommodations to students with a DOE-approved medical condition or special circumstance


Full-fare student MetroCards are provided at no cost to eligible students and are good on MTA subways and non-express buses.

Student MetroCards are different from regular MetroCards. A student MetroCard has three trips and three transfers.

(Subway + bus = one trip and one transfer)

Visit our MetroCards page to learn more.

School Bus

School bus transportation refers to picking up and dropping off one or more students at designated bus stops. To use this service, your school must participate in the bus program and your child must be eligible.

Contact your school for more information on school bus service.


This type of transportation utilizes vehicles that are equipped to meet the transportation accommodations listed on a student’s Individualized Education Program (IEP) and have a trained driver and an attendant on-board. Specialized transportation services usually include pick up and drop off at a location near the student’s home.

  • School age or Pre-K with an IEP that requires transportation as a related service
  • School age with medical accommodation
  • Early Intervention students, from infant to three years of age, who have disabilities and/or developmental delays and transportation needs identified by the Department of Health and Mental Hygiene (DOHMH) on their IEP or Individualized Family Service Plan (IFSP)

Visit our Specialized Transportation page to learn more.

Chancellor’s Regulations Related to School Transportation

See below for a list of the Chancellor’s Regulations which govern transportation.


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